Privacy Policy

Introduction

Kliko Technology is a design and development studio made up of designers, developers, and strategists. We build websites, digital products, brand identities, and AI-assisted customer experiences for our clients. Our services are provided by KLIKO TEHNOLOGIJA j.d.o.o. (hereinafter "Kliko Technology"), a company registered in Croatia.

This Privacy Policy explains what personal data we collect when you visit our website or use our services, why we collect it, and what rights you have over it. Personal data means any information that can identify you, such as your name, contact details, or how you use our site.

Who is the data controller?

The data controller responsible for your personal data is KLIKO TEHNOLOGIJA j.d.o.o., Gornji kono 30, 20000 Dubrovnik, Croatia.

What data do we collect?

Information you give us

We collect personal details such as your name, email address, and phone number only when you choose to share them with us — for example, through a contact form, email, or project inquiry.

Information collected automatically

When you visit our site, our servers automatically log certain technical information, including your IP address, browser and device type, operating system, referring pages, and the pages you view. We also record general usage patterns such as which pages are visited, how long you stay, and how you interact with the site (clicks, scrolling, and similar activity).

How do we collect your data?

• When you contact us about a project, job opportunity, partnership, or press inquiry via email, phone, social media, or a form on our site.
• Automatically, through standard web server logs and analytics tools, whenever you browse our website.

How do we use your data?

We only use your personal data for the purpose it was collected for. Broadly, that falls into four categories:

Business development

Details you share with us through an inquiry, email, or contact form are used solely to respond to you and, where relevant, to scope and deliver a project.

Recruitment

If you apply to work with us, we process the information you provide directly, and may also review publicly available professional information, such as a LinkedIn profile, as part of evaluating candidates.

Informational use

If you're simply browsing our site without submitting any information, we only process the limited technical data your browser automatically sends to our server.

Analytics

We use aggregated, anonymised statistics to understand how visitors use our site — for example, which pages are most popular. This data is not used to identify individual visitors.

How do we use cookies?

We use cookies to help our site function properly and to understand overall visitor behaviour. We use:

• Necessary cookies — required for the website to work correctly and cannot be switched off.
• Performance cookies — help us understand how visitors use the site so we can improve it.

Third-party services

We use Google Analytics, a third-party analytics service, to collect standard log information and general visitor behaviour patterns (such as which pages are viewed most) in a way that does not identify you personally. You can read more about how Google handles this data in Google's own privacy policy.

How long is my data stored?

We keep contact and lead information in our client and prospect records for as long as it remains relevant to our relationship with you. You can request deletion of your data at any time by emailing us at the address below.

Information security

We take reasonable steps to keep your data secure, including:

• Regularly updating and testing our security systems
• Using industry-standard security technology
• Working only with partners who are GDPR compliant
• Limiting access to personal data to authorised team members only
• Training our team on data protection responsibilities

Your rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access (Article 15)
• Right to rectification (Article 16)
• Right to erasure / "right to be forgotten" (Article 17)
• Right to restrict processing (Article 18)
• Right to be informed (Article 19)
• Right to data portability (Article 20)
• Right to object (Article 21)
• Right not to be subject to a decision based solely on automated processing, including profiling (Article 22)

How to contact us

For any questions, concerns, or requests about how we handle your personal data:

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with new legal requirements. Significant changes will be communicated by email where possible, but we encourage you to check this page periodically.